Privacy Policy

1. Who We Are

Navid Digital is a digital marketing and search intelligence agency based in Bengaluru, India. We operate from Brigade Meadows, Saalu Hunase Village, Kanakapura Road, Bengaluru, Karnataka 560082, India. If you have questions about your data or this policy, you can contact us directly at hello@naviddigital.com or +91 9902939855.

2. Information We Collect

We only collect information necessary to deliver our website diagnostic scans, consultation services, and digital marketing engagements:

• Direct Inquiries & Consultations: When you submit a form, request a site scan, or book a discovery call, we collect your name, email address, phone number, company name, website URL, and current search growth challenges.
• Diagnostic Website Scans: When you input a domain into our free scan tool, we fetch publicly accessible information (such as HTTP response headers, robots.txt, sitemaps, schema metadata, and public search engine index records) to compile your audit.
• Client Onboarding Data: During active client retainers, you may grant us delegated access to tools such as Google Search Console, Google Analytics, advertising accounts, or CMS dashboards. We treat all such data as strictly confidential commercial information.
• Automated Usage Data: We collect standard web traffic logs including IP addresses, browser types, referring pages, and device parameters via privacy-respecting analytics to ensure website performance and uptime.

3. Client Data Confidentiality & NDA

Client trust is central to our business model. We do not sell, rent, or trade your personal data, keyword targets, search telemetry, or internal performance metrics to third parties or competitors.

4. How We Use Your Information

We use the data we collect solely for the following legitimate purposes:

• Preparing and delivering your website visibility and search audit reports.
• Communicating via email, phone, or WhatsApp regarding your scheduled discovery calls.
• Executing agreed client optimization sprints, technical SEO changes, and ad campaigns.
• Invoicing, payment processing, and accounting compliance under Indian regulatory frameworks.
• Protecting our digital infrastructure against fraudulent activity, spam, and security exploits.

5. Data Retention & Security

We retain contact inquiries and scan records only as long as necessary to provide service or meet statutory tax and legal requirements. We employ encrypted communication protocols (TLS/HTTPS), role-based team access controls, and multi-factor authentication across all operational repositories.

6. Your Rights

Regardless of your location, you have the right to request access to the personal data we hold about you, request corrections, or request deletion of your information from our direct contact databases. To exercise any of these rights, email us at hello@naviddigital.com with the subject “Data Request”.

7. Policy Updates

We may periodically update this policy to reflect operational, legal, or regulatory changes. The most current revision date will always be indicated at the top of this page.